Welcome to The Salt Reel Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium saltwater fishing gear. By accessing our site and making purchases, you agree to these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is designed for serious saltwater anglers aged 18 or older. By using this site, you confirm you meet this requirement.
1.2 Content Ownership
All content on thesaltreel.com, including product descriptions, images, and logos, is the property of The Salt Reel Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.
1.3 User Responsibilities
You agree to:
- Provide accurate account information
- Not use our site for illegal purposes
- Not attempt to gain unauthorized access to our systems
- Not interfere with other users’ experience
2. Products and Services
2.1 Product Descriptions
We take pride in offering premium saltwater fishing gear including:
- Saltwater Rods & Poles
- Saltwater Reels
- Saltwater Lures
- Saltwater Line & Leader
- Saltwater Accessories
While we strive for accuracy, product colors may vary slightly due to monitor settings. Specifications are subject to change without notice.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
3. Orders and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.
4. Shipping Policy
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days
- Free Shipping: For orders over $50 USD via EMS, delivered in 15-25 business days
Note: We do not ship to most Asian countries and some remote areas.
4.3 International Orders
International customers are responsible for:
- Any customs fees or import duties
- Complying with local fishing gear regulations
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unused items in original packaging with proof of purchase.
5.2 Non-Returnable Items
For safety reasons, we cannot accept returns on:
- Used fishing line and leaders
- Opened terminal tackle
- Custom or special-order rods
- Items marked “final sale”
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days
- Wait for return authorization
- Ship items to our Sacramento facility at your expense
5.4 Refunds
Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable except for defective items.
6. Damaged or Defective Items
If you receive damaged or defective gear:
- Contact us immediately at [email protected] with photos
- We’ll arrange a replacement or refund at no additional cost
7. Limitation of Liability
The Salt Reel Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Shipping delays beyond our control
- Improper use of fishing equipment
- Customs delays or fees for international orders
8. Governing Law
These Terms shall be governed by the laws of California, USA. Any disputes shall be resolved in Sacramento County courts.
9. Changes to Terms
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.
10. Contact Us
For questions about these Terms, contact our team of fishing enthusiasts at:
Email: [email protected]
Address: 3036 Woodland Terrace, Sacramento, CA 95814 USA
Tight lines and happy fishing!
– The Salt Reel Store Team